Policy Info

SHOP POLICIES & INFORMATION

UK SHIPPING
Standard shipping is £3.25, and takes 2-3 working days.
Speedy shipping is £4.95, and takes 1-2 working days.

EUROPE & USA SHIPPING
Delivery within Europe is £8.95, and normally takes 3-5 working days.
Delivery to USA is £12.75, and normally takes 5-10 working days.
Express shipping method quotes are available on request.

ORDER PROCESSING TIMES
We ship your order the following working day (excluding personalised items).

RETURNS & EXCHANGES
We accept returns or exchanges (excluding personalised items). Simply contact us by email (bathingbeautiesuk@gmail.com), or by using the Contact Form on the website, within 30 days of receiving your order to arrange. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

ITEMS DAMAGED IN TRANSIT
In the unfortunate and rare event that your parcel arrives damaged, please contact us by email (bathingbeautiesuk@gmail.com) to arrange a replacement. Please state the order number, and attach a photo of the damaged item to the email, and we will arrange for a replacement to be shipped to you ASAP.

CUSTOMS & IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

PRODUCT SAFETY & LEGISLATION
Every product carries current safety assessment certificates, as according to the laws within the EU Cosmetics Drive.






CONTACT US

EMAIL: bathingbeautiesuk@gmail.com

WEBSITE ENQUIRY FORM: https://bathingbeautiesuk.myshopify.com/pages/contact-us
POSTAL ADDRESS: 2, 21 Jevington Gardens, Eastbourne, East Sussex, BN21 4HR, United Kingdom